Shipping Policy

At Dollhaus, every detail matters. Our hoodies require a production period before they are shipped, so please review the following information before placing your order.

Production & Processing

Our hoodies require approximately 1–3 weeks for production before they are ready to ship. This allows time for your item to be prepared before it begins its journey to you.

Production times may occasionally vary due to demand or manufacturing delays.

Shipping & Delivery

Once production is complete, your order will be shipped to your delivery address. After your package ships, you'll receive tracking information by email when available.

Please allow an additional 5–10 business days for shipping after the production period, depending on your location and the carrier.

Order Tracking

You can use the tracking information provided to follow your package as it makes its way to you. Tracking updates may take some time to appear after your order ships.

Delays

While we do our best to meet the estimated timeframes, unexpected production delays, carrier disruptions, or other circumstances may occasionally affect delivery.

Questions About Your Order?

If you have questions about your order or its status, please contact our customer support team through our website. We're happy to help.

Thank you for your patience and for choosing Dollhaus. 💗

Live the Doll Life.